This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.outdoorlightgear.com (the “Site”).

  1. Data Controller
    For the purpose of applicable data protection legislation (including the NZ Privacy Act 2020 and the GDPR), the data controller is CAMPING LAB LIMITED.
  • Registration: Company Number: 8972128 / NZBN: 9429051682729
  • Address: 43d Allens Road, East Tamaki, Auckland, 2013, New Zealand.
  1. Personal Information We Collect
    When you visit the Site, we automatically collect certain information about your device (browser type, IP address, time zone, and cookies). Additionally, we collect information regarding the individual web pages or products you view to improve user experience.
  • When you purchase or attempt to purchase through the Site, we collect your name, billing address, shipping address, email, and telephone number (“Order Information”).
  1. Payment Processing & PCI Compliance
    To ensure maximum security, all payments are processed via Stripe.
  • Data Minimization: CAMPING LAB LIMITED does not store, process, or have access to your full credit/debit card details.
  • Security Standard: Your payment information is transmitted directly to Stripe’s secure servers. Stripe adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council.
  1. How We Use Your Information
    We process your information based on contractual necessity (to fulfill orders) and legitimate interests (to prevent fraud). Specifically:
  • To fulfill orders (arranging shipping, providing invoices).
  • To communicate with you regarding support or order updates.
  • To screen for potential risk or fraud.
  1. Data Sharing
    We share your Personal Information with essential third parties to facilitate our services:
  • Logistics: With global couriers to deliver your gear.
  • Analytics: We use Google Analytics to understand how customers interact with our Site.
  • Compliance: We may share data to comply with applicable laws or respond to lawful requests from authorities.
  1. Data Retention
    Financial Records: Retained for 7 years to comply with New Zealand tax and corporate obligations.
  • Customer Support: Correspondence is retained for 2 years.
  • European Residents: In accordance with the GDPR, we retain data only as long as necessary for the purpose it was collected.
  1. Your Rights (EU & International)
    If you are a resident of the European Economic Area (EEA) or New Zealand, you have the right to access, correct, update, or request the deletion of your personal information. To exercise these rights, please contact our Data Protection Officer at contact@outdoorlightgear.com.
  2. Security
    We maintain rigorous physical and electronic safeguards to protect your data. While no internet transmission is 100% secure, we utilize industry-standard encryption to mitigate risks and protect data integrity.