At outdoorlightgear, professional support is at the heart of our commitment to the outdoor community. Whether you require technical details on our camping utilities or assistance with travel organization solutions, our Auckland-based team is ready to help.
Get in Touch
For the fastest resolution, we recommend contacting us via email. We prioritize all inquiries and strive to provide a comprehensive response within 24 hours.
- Customer Support Email: contact@outdoorlightgear.com
- Support Hotline: +64 9 274 5016
- Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM (NZST / UTC+12)
Note for our European customers: Our team typically responds during the European night/early morning hours due to our New Zealand location.
Corporate Identity
outdoorlightgear is a registered brand wholly owned and operated by CAMPING LAB LIMITED. We maintain full operational accountability and adhere to international e-commerce standards.
- Legal Entity: CAMPING LAB LIMITED
- Company Registration No.: 8972128
- NZBN: 9429051682729
- Registered Office: 43d Allens Road, East Tamaki, Auckland 2013, New Zealand
Order Support
If you are inquiring about an existing order, please include your Order Number in the subject line. This allows us to access your logistics data immediately and provide an efficient solution.